Introduction

Each business is run differently however we have put together the following list of suggested duties that your service department might be doing withing Eclipse.

Suggested Service Department Duties

Daily

You must balance your till at the end of the day - EFT slips, Cheques and Cash

Repair orders to account clients are closed after vehicle collected by driver

Cost up warranty jobs

Account payment processed for till to balance

Sublet purchases orders are invoiced and costed to the repair order

Submit warranty claims

Check Service History batch sent to manufacture

Weekly

Review expired repairs orders

Submit any outstanding warranty claims

Close weekly/monthly workshop repair order for unapplied time

Re-open new r/o for the unnapplied time

Run Technician Analysis report

Check productivity and efficiencies of Technicians

Monthly

Run an Open repair order report and review

Run a service performance report for the month

 

Downloadable Document

Please feel free to download the above suggested tasks in the below document.