This page will contain all the possible questions and concerns about the upcoming Single Touch Payroll (STP).

Post you questions in the COMMENTS section below and they will be added to the answers in the page.
























  1. Do I have to set up something before I can use STP in Payroll?

    1. Yes, you should contact UBS to get you username/password for your STP service.

    2. Enter them in System Options then you are good to go. 

  2. What happen after I commit a payrun in STP enabled Payroll?

    1. Payroll will generate a XML file, ready for you to upload to ATO for reporting purpose.
    2. Head to Single Touch Payroll screen and click the button to Upload it.

  3. What happens if I need to change some details in my payrun after the information has been sent to the ATO?

    1. If the file has already been uploaded and accepted by ATO, you can just rollback the payrun, do your adjustment and commit again.

    2. Payroll will detect that there has been an uploaded file that is related to that payrun and will generate a full-file replacement file.

    3. You then go to STP screen to upload that file to ATO as normal

  4. What will happen at the EOFY? 

    1. If Payroll is STP-enabled, when you choose to do the EOFY process, Payroll will take you to a screen where you can upload update event to ATO. All the update event will have the Final Event Indicator set to be true.

    2. The above action will have to be performed before 14th of July ( Cut-off date by ATO). If you cannot finalise before that date, you will have to apply for the deferral of the due date from the ATO.

    3. If the deferral is denied, you might face a penalty.

    4. In every case, you have to upload the update event before 14th of July. If you cannot do that, you will have to print the PAYG Summary and give out to employee. After doing that, you can choose to upload PSAR file or use STP and send update event.

  5. Transition between BMS during financial year

    1. With our clients, normally they will want to migrate all the data over to the new BMS and start using only 1 BMS (payroll software).

    2. Based on ATO BIG, we can have 2 options for that:
      1. Get the BMS ID from the current BMS they are using, enter in our Payroll. Enter all opening balance and start reporting under the old BMS ID. (Easy option)
      2. The old BMS will have to zero-out everything in their system. Our client will enter opening balances in our Payroll and start reporting as normal with a completely different BMS ID. (Harder option)
    3. We will have to facilitate those 2 options by having an option to zero out and allow user to copy the BMS ID out.

  6. What should client needs to do if they change their ABN

    1. First, they will need to zero out Payroll with the current ABN.

    2. After the above file has been successfully accepted by ATO, they will register a new account with SuperChoice using their new ABN(https://www.employerpay.com.au/EmployerPortal/register/custodian/ultimate) and notify us about the change.

    3. We will then disable the old account associated with the old ABN and set up new account for them.
    4. They can go back to Payroll, enter the new account, change the ABN and generate a new BMS ID and start reporting as normal.